Refunds and Returns Policy

Eligibility for Returns

• Items must be returned within 7 days of delivery.
• Products must be unused, in original packaging, with all tags attached.
• Returns are only accepted for damaged or defective goods.

Non-Returnable Items

• Sale/discounted items.
• Custom orders (e.g., personalized products).
• Perishable goods.

Return Process

1. Contact Support: Email [email protected] within 7 days to initiate a return.
2. Submit Details: Fill out our return form (provided via email) and include photos of the damage/defect.
3. Ship Back: Once approved, ship the item to our China warehouse. Customers cover return shipping costs.

Refund Options

• Full refund (original payment method).
• Store credit.
• Exchange for a replacement.

Refunds are processed within 5 business days of receiving the returned item.

Contact: [email protected] for return-related queries.